Contact Information

Phone Number, Email Address, Location, Hours

Board Information

Stay up to date with what is going on with the boards.


Download the Freedom of Information Request form.


How was your recent experience was with your 911 call? 


Board Meetings

  • January 26, 2021

  • February 23, 2021

  • March 30, 2021

  • April 27, 2021

Employment Opportunities

We are currently seeking a new 911 DIrector & telecommunicators


For a job description and instructions on how to apply for the 911 Director's position or to apply for a Telecommunicator position, click the links below.

Frequently Asked Questions

Top 5 most common asked questions.

A person should call 911 only during an emergency in progress. 

When someone’s life or property are in immediate danger.  

You are our eyes and ears for the situation. If there are any changes to what is happening we will need updates from you so we can share this with the responders. If it is a medical emergency we may give you some instructions on how to help the victim.  Staying on the phone does not delay the response of police, fire or EMS.  

Stay calm and do not hang up. Stay on the line until a dispatcher answers and explain what is going on. It is our policy to send an officer to verify there is no emergency. If you do hang up we will call you back. If a call back is not answered we will also send a text message.  

Text to 911 is currently available in McDonough and Schuyler counties. A voice call is always preferred over a text conversation. If text to 911 is not available in your error you will receive a message telling you to place a voice call. Do not text and drive.  

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